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Frequently Asked Questions
Q: How long does the cleaning process take?
A: It depends on the size of mattress, but between 15-20 minutes for a single mattress and about 30 minutes for a double sided
mattress.
Q: How long after you’ve finished do we have to wait before we can make the bed and go to sleep?
A: You only need to wait for the plant based spray we mist the bed with to evaporate off. So about 10-15 minutes. You can
then make the bed and go straight to sleep. You don’t even need to air the room unless you want to.
Q: Why can’t we vacuum the mattress ourselves?
A: Your appliance will not be as powerful as our system, or have a high frequency vibration unit. Consequently, it may do
more harm than good and serve only to clog up the mattress instead of sucking everything out. Our system also incorporates
a high intensity UVC radiation light and plant based spray to kill the mites and other germs.
Q: Is there any mess after you finish?
A: No. We make no mess and leave the room exactly how we found it. All you will have to do is to make the bed when we leave.
Q: Can mattress cleaning cure my allergy?
A: No, it doesn’t offer a cure, but it will help to reduce the severity and frequency of allergies. Many of our customers
have found that their particular allergy disappears altogether and in the case of asthmatics, about 85% of sufferers are allergic
to house dust mite droppings, so the chances of us helping an asthma sufferer is very high.
Q: What’s in you spray and what does it do?
A: The spray is made from a totally renewable source, plants and minerals. There are no chemicals in it and it is non-toxic
and non hazardous. It is a highly effective deodorizing and sanitizing spray that neutralizes and renders harmless the allergens
created by dust mites. It is suitable for carpets, bedding, mattresses and upholstery.
Q: How old does a mattress have to be before it is worthwhile cleaning it?
A: We have found that a new mattress, if used on a regular basis, would benefit from a cleaning after about 6 months use.
Q: Can an old mattress be cleaned effectively?
A: Yes, most definitely. Mattresses that are old will have much higher levels of dust mites and droppings, dead skin, fungal
spores, bacteria and germs. Our process is extremely effective and will make them clean and fresh again.
Q: Do protective mattress covers work?
A: There have been studies that show them not to work effectively. Also, from our experience, whenever we have tested a mattress
with a protective cover, the mattress has always tested positive for contamination. However, if you have got them already
or you are intending to buy some, then only use them on a brand new mattress or one that has just been cleaned and sterilized
by us. If you don’t, all you are doing is incubating the mold, bacteria and fungus that is already present.
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